1st lesson belanja
Mikaela's profile, qualifications and contact details have been verified by our experts
Mikaela
- Rate RM90
- Response 1h
RM90/h
Contact
1st lesson belanja
- English speaking
- Business English
I specialize in English for Hotel and Hospitality professionals—front desk, guest services, concierge and F&B communication. I do Hotel Operations Coaching and Service Etiquette.
- English speaking
- Business English
Lesson location
About Mikaela
Hi! I’m Miks, a hospitality-trained professional with experience in five-star hotels in the Philippines and Bahrain. I’ve worked in front desk, concierge, fine dining, and HR admin roles, serving VIP guests and supporting top-tier operations at places like Sofitel, Solaire, and City of Dreams Manila. I take pride in delivering excellent service, staying organized, and communicating with warmth and professionalism. After stepping away from in-person roles to prioritize my family, I’m now fully ready to bring my skills into the digital space. Whether it’s virtual assistance, customer support, or even tutoring future hospitality professionals, I’m here to deliver world-class service remotely, reliably, and with heart.
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About the lesson
- Primary
- Secondary
- SPM
- +17
levels :
Primary
Secondary
SPM
Form 6
STPM
Adult education
Masters
Doctorate
A1
A2
B1
B2
C1
C2
Other
Beginner
Intermediate
Advanced
Professional
Kids
- English
All languages in which the lesson is available :
English
Hi there! I'm Miks, a hospitality professional with years of experience in 5-star hotels.
From concierge service to bar service, and to fine dining, I've worked with VIP guests, managed front desks, and supported HR teams, all while communicating with people.
Now, I help students and hospitality workers like you learn real-world, practical English communication for hotel, restaurant, and tourism environments.
In my sessions, we’ll practice:
Greeting and assisting guests professionally
Sequence of F&B service
Handling phone calls and check-ins
Polite service expressions and complaint management
Hospitality-specific vocabulary and cultural etiquette
Whether you're preparing for your first hotel job, studying tourism, or improving your customer service skills — I’m here to support your journey with patience, positivity, and real experience.
Let’s bring five-star English to your hospitality career. Book your first lesson today, and let’s get started!
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Rates
Rate
- RM90
Pack rates
- 5h: RM450
- 10h: RM900
online
- RM90/h
free lessons
This first lesson is free to allow you to get to know your teacher so that they can best meet your needs.
- 1hr
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