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Nomizana
- Rate RM25
- Response 1h
RM25/h
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- Economics
- Business Studies
- Human Resource Management
Young driven matric candidate,offering to tutor fellow high school students business studies.
- Economics
- Business Studies
- Human Resource Management
Lesson location
About Nomizana
I am a student who has finished matric in 2018. EXPERIENCE
Webhelp Sa Parktown— Airline customer service advisor and floorwalker. Easyjet campaign United kingdom.
February 2020 - Present
Assisting passengers with airline related queries and requests relating to their travel.
Work on renowned airline reservations systems.
Resolving customer requests, questions and complaints frequently requiring analysis of situations to determine the best use of resources.
Made reservations.
Tracked information on flight bookings and cancellations.
Trained new employees on how to use the system and how to engage with customers.
Webhelp Sa Parktown —Online shopping customer service advisor. Shopdirect Campaign United kingdom.
June 2019 - January 2020
Managed 100+ member accounts per day by implementing strategic resolutions and organizing all data.
Used strong product knowledge and problem-solving skills to assist customers with their concerns.
Memorized the entire line of company products and services, including prices and special discounts.
Received an average of 90% customer satisfaction rating
Remained courteous and calm even in moments of customer dissatisfaction.
Africa Housing Company, Dornfontein — Part time Residential Leasing Agent
January 2018- February 2020
Processing rental applications, obtain required documents, schedule move-ins and prepare all lease file documents.
Renting apartments, whether it's to a new prospect or a current resident.
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About the lesson
- Primary
- Secondary
levels :
Primary
Secondary
- English
All languages in which the lesson is available :
English
My teaching method is based on practical and theory information. I prefer to use information as it is on from the content I will be using and support it with practical examples inorder to make it is easier to grasp and remember. I also add a bit of games to make the subject fun.
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Rates
Rate
- RM25
Pack rates
- 5h: RM125
- 10h: RM250
online
- RM25/h
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