1st lesson belanja
Afroz's profile, qualifications and contact details have been verified by our experts
Afroz
- Rate RM39
- Response 1h
RM39/h
Contact
1st lesson belanja
- English
- Reading
- CV writing
Sr software engineer And customer service recruiter. help to Prepare for interviews.
- English
- Reading
- CV writing
Lesson location
About Afroz
Dedicated English Speaking Trainer and Interviewer with 7 years of experience in training and assessing customer service representatives. Proven track record of improving communication skills and enhancing customer satisfaction. Skilled in language assessment, training delivery, and interviewing techniques.
*Professional Experience:*
- Trained customer service representatives in English communication skills
- Developed and delivered customized training programs to improve language proficiency
- Conducted language assessments to evaluate speaking, listening, reading, and writing skills
- Provided feedback and coaching to enhance communication skills
*Interviewer*
- Conducted mock interviews to assess customer service skills and language proficiency
- Evaluated candidates' communication skills, tone, and customer service attitude
- Provided feedback and recommendations for improvement
*Skills:*
- Language assessment and training
- Interviewing techniques
- Customer service skills assessment
- Communication skills coaching
- Training delivery and facilitation
- English language proficiency (native or near-native level
*Language Proficiency:*
- English (native or near-native level)
See more
About the lesson
- Primary
- Secondary
- SPM
- +8
levels :
Primary
Secondary
SPM
Form 6
STPM
Adult education
Bachelor
Masters
Diploma
Doctorate
Other
- English
All languages in which the lesson is available :
English
Dedicated English Speaking Trainer and Interviewer with 7 years of experience in training and assessing customer service representatives. Proven track record of improving communication skills and enhancing customer satisfaction. Skilled in language assessment, training delivery, and interviewing techniques.
*Professional Experience:*
- Trained customer service representatives in English communication skills
- Developed and delivered customized training programs to improve language proficiency
- Conducted language assessments to evaluate speaking, listening, reading, and writing skills
- Provided feedback and coaching to enhance communication skills
*Interviewer*
- Conducted mock interviews to assess customer service skills and language proficiency
- Evaluated candidates' communication skills, tone, and customer service attitude
- Provided feedback and recommendations for improvement
*Skills:*
- Language assessment and training
- Interviewing techniques
- Customer service skills assessment
- Communication skills coaching
- Training delivery and facilitation
- English language proficiency (native or near-native level
*Language Proficiency:*
- English (native or near-native level)
See more
Rates
Rate
- RM39
Pack rates
- 5h: RM195
- 10h: RM390
online
- RM39/h
free lessons
This first lesson is free to allow you to get to know your teacher so that they can best meet your needs.
- 1hr
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