Afroz's email address and phone number have been validated.
Afroz
- Rate RM41
- Response 1h
RM41/h
See English tutors
This tutor is currently unavailable
- English
- Reading
- CV writing
Sr software engineer And customer service recruiter. help to Prepare for interviews.
- English
- Reading
- CV writing
Lesson location
About Afroz
Dedicated English Speaking Trainer and Interviewer with 7 years of experience in training and assessing customer service representatives. Proven track record of improving communication skills and enhancing customer satisfaction. Skilled in language assessment, training delivery, and interviewing techniques.
*Professional Experience:*
- Trained customer service representatives in English communication skills
- Developed and delivered customized training programs to improve language proficiency
- Conducted language assessments to evaluate speaking, listening, reading, and writing skills
- Provided feedback and coaching to enhance communication skills
*Interviewer*
- Conducted mock interviews to assess customer service skills and language proficiency
- Evaluated candidates' communication skills, tone, and customer service attitude
- Provided feedback and recommendations for improvement
*Skills:*
- Language assessment and training
- Interviewing techniques
- Customer service skills assessment
- Communication skills coaching
- Training delivery and facilitation
- English language proficiency (native or near-native level
*Language Proficiency:*
- English (native or near-native level)
See more
About the lesson
- Primary
- Secondary
- SPM
- +8
levels :
Primary
Secondary
SPM
Form 6
STPM
Adult education
Bachelor
Masters
Diploma
Doctorate
Other
- English
All languages in which the lesson is available :
English
Dedicated English Speaking Trainer and Interviewer with 7 years of experience in training and assessing customer service representatives. Proven track record of improving communication skills and enhancing customer satisfaction. Skilled in language assessment, training delivery, and interviewing techniques.
*Professional Experience:*
- Trained customer service representatives in English communication skills
- Developed and delivered customized training programs to improve language proficiency
- Conducted language assessments to evaluate speaking, listening, reading, and writing skills
- Provided feedback and coaching to enhance communication skills
*Interviewer*
- Conducted mock interviews to assess customer service skills and language proficiency
- Evaluated candidates' communication skills, tone, and customer service attitude
- Provided feedback and recommendations for improvement
*Skills:*
- Language assessment and training
- Interviewing techniques
- Customer service skills assessment
- Communication skills coaching
- Training delivery and facilitation
- English language proficiency (native or near-native level
*Language Proficiency:*
- English (native or near-native level)
See more
Rates
Rate
- RM41
Pack rates
- 5h: RM205
- 10h: RM410
online
- RM41/h
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